Frequently Asked Questions

Do you also sell machines?
No, we only sells parts direct or via our partner suppliers.

Do you have stock on the items on the website?
Yes, all items are in stock, however, it takes some days to ship them out or collect them from our supplier.

Do you guys do repairs?
No, we do not do repairs, but we can send you to the guys that do repairs.

Do you also ship outside of the United States?
Yes, we also Export to the countries around us like Canada

If i order i do not pay in the shop, why is this?
Many times we need to verify if you have not made an order or you want to order maybe parts that are not yet published on our website. For this reason the webshop is a ways to have a first contact with you, our customer.

Do you also sell other spare parts? For example Brother, Pfaff
We do sell all sorts of spare parts, however, we do not have yet all the spare parts online.

Do you also ship outside Continental USA for the same price?
Yes, but there is a price increase.

Do you only sell brands?
No, we also sell alternatives parts on request for example the needles we have equivelant and compatible needles from other brands available such as Groz Beckert, Schmetz and Organ needle. We always make clear that what you get is the original or an alternative other brand that is tested either for better price of faster availability.